Stuck in jam? Patna Police offers direct call, WhatsApp service

Patna, the capital city, continues to grapple with severe traffic congestion, causing daily inconvenience to its residents. Whether it's the bustling Nehru Path, the key bypass road, or other arterial routes, commuters frequently find themselves stuck in frustrating gridlocks. Despite the deployment of traffic police by the government to ensure smooth flow, the problem persists, prompting the Patna Traffic Police to introduce a new citizen-centric initiative.

In a move aimed at directly assisting the common people, the Patna Traffic Police has issued dedicated mobile and WhatsApp numbers. They have appealed to the public to utilize these channels to report traffic jams or any related emergencies, assuring prompt action on their part. This direct line of communication is expected to significantly improve real-time response to traffic-related issues.

The Patna Traffic Police has released two distinct numbers: one for direct calls and another specifically for WhatsApp messages. For dialing, citizens can use 9470630615. The same number, 9470630615, has been designated for WhatsApp communication. This dual approach offers flexibility to citizens, allowing them to either call or send information, including pictures of the jam, via WhatsApp.

Announcing the initiative, the Patna Traffic Police emphasized their commitment to public service. They stated that they are "always ready to serve you with live cameras and real-time response," underscoring their readiness to address congestion as it occurs. This digital outreach, primarily through social media, aims to empower citizens to become active participants in managing the city's traffic flow.

The problem of traffic jams in Patna is a long-standing issue, exacerbated by various factors including increasing vehicular density, ongoing infrastructure projects, and sometimes, undisciplined driving. Commuters frequently report significant delays, impacting their daily routines and productivity. This new helpline represents a direct effort by the traffic police to leverage citizen participation in mitigating these daily challenges.